M/s Helicrofter Private Limited (“Company”, “We”, “Us” and “Our”) respect the privacy of its users accessing its website at www.helicrofter.com (“Website”). For the purposes of this User Agreement, the term “User(s)” and wherever the context so requires “You”, “Your”, “Yourself” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
You may visit the Website and browse the Website without having to provide User Information, it being understood that certain content on the Website shall not be available for viewing, without You providing us with Your User Information. Where possible, We indicate which fields are mandatory and which fields are optional to be filled on the Website. You always have the option not to provide information by choosing not to submit particular information or feature on the Website. During Your visit to the Website You remain anonymous and at no time can We can identify You unless You submit User Information on the Website. The Company collects only such User Information that the Company believes to be relevant for the purpose of identification and verification and is required to understand You or Your interests. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge.
Collection of information
To enhance Your use of the Website, certain information may be collected each time You visit the Website which are saved in server logs. It is clarified that these encrypted statistics help Us in improving the efficiency of the Website by giving Us information relating to Your use of the Website. Such information may include without limitation, details of the server from where the Website is being accessed, the browser and operating system used to browse the Website, details of Your last visit to the Website, including time, date and the duration of Your session on the Website. This information is used by the Company to understand the number of users visiting the Website and gather broad demographic information for aggregate use of the Website. While collecting such information, Your anonymity is maintained at all times and at no time can We can identity You personally, unless You submit the User Information on the Website or through the e-mail feature. The Company reserves the right to share such general information to any person or entity, at its discretion.
You acknowledge that apart from Your User Information, if You upload or exchange any content including comments on the Website, such content may contain information including User Information and the same may be available to the other Users of the Website. The Company will not be liable for the disclosure and dissemination of such information on the Website.
Like most other websites We use data collection devices known as cookies to collect and store information of Users visiting the Website. A cookie is a small amount of data that is sent to a User's browser from a web server and is eventually stored on a User's computer hard drive. Cookies are a reliable mechanism for websites to remember the activities of the User on the Website and helps in improving Your experience on the Website. This anonymous information is maintained distinctly and is not linked to the User Information You submit to the Company. The option of accepting cookies is up to You, however certain features of the Website including certain content may not be accessible to You, without accepting cookies.
Use of User Information
User Information provided by You is used by Us only to provide information that You request which shall include the following:
- verifying Your identity;
- facilitating Your use of the Website;
- facilitating successful sale and purchase of the Products and the Services from the Website;
- responding to Your queries or complaints or to fulfil Your requests for information about the services and solutions that We offer and the process relating to the same;
- providing You with information about the Company and to send You information, materials, and offers from the Company;
- sending You important information regarding the Website;
- sending You surveys and marketing communications that the Company believes may be of interest to You;
- personalizing Your experience on the Website;
- helping You address trouble- shooting problems;
- providing You with related customer service;
- conducting internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
- sharing such information with third parties that We consider may have goods or services that are of interest to You;
- improving the content on the Website;
- protecting the integrity of the Website; and
- to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
Sharing of User Information
User Information may be shared with such third parties as are required for: (a) the purposes of providing You with the services on the Website and may be subject to the practices of such third parties; or (b) facilitating the listing of the Products and/or purchase of the Services on the Website by You, to grow Our business which may include our affiliates, strategic partners, investors, suppliers, and service providers as the case maybe. The User Information may be saved in servers inside or outside India, at Our sole discretion.
Except as provided in paragraph above, We shall disclose the User Information only in circumstances where:
- The User has provided express instructions or consent towards such disclosure.
- The User Information that We collect may also be transferred as an asset in connection with a merger or sale (including any transfers made as a part of an insolvency or bankruptcy proceeding) involving all or part of the Company or as part of a corporate reorganization, stock sale or change of control.
We will retain Your User Information for as long as Your account is active or till the time We are required to provide You the Services. We may retain and use Your User Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, We will try to delete your User Information, upon reasonable request. We may also need to retain certain data for recordkeeping purposes, and there may also be residual information that will remain in our databases and other records, which will not be removed. Please note, however, that there might be latency in deleting the User Information from our servers and backed-up versions. In addition, We do not delete from our server’s files that you have in common with other users.
To prevent any form of unlawful interception or misuse of User Information, We use reasonable physical, electronic, and managerial procedures to safeguard and secure the User Information collected. We use reasonable secure and technologically appropriate measures, in compliance with the Information Technology Act, 2000 and the rules related thereto to protect You against loss or misuse of Your User Information including internal reviews of data collection, storage and processing practices and other reasonable security measures which are equivalent to security measures that the Company uses to protect its own confidential information. We have in place a secure server for all Your transactions on the Website, which, if required to be accessed, are accessible only by the authorized personnel of the Company. However as You are aware, no internet site is completely free of security risks and We do not make any representation in respect of the same. We shall not be liable, in case of any security breach of Your User Information and You shall not have any claims against Us in this regard.
We do not warrant that Our Website or any electronic communication made by Us is free from virus or other harmful effects. In the event of any errors in transmission or due to an act of a third party, We shall have no liability. You explicitly agree that Your use of the Website and/or services is at Your own individual risk. You agree and confirm that Your User Information may be transferred, processed and stored across National and International borders. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information.
Interaction Between You and the Company
We are interested in Your views, and we value the Feedback (defined below) we receive from You, we, therefore, have set up blogs and chat rooms for providing better Services and to receive Your feedbacks. However, we do not have control or are responsible for any such Feedback or the User Information which You make available through these chat rooms or the Website. We encourage You to be careful about what User Information You disclose in this way.
Subject to any applicable law, any communication sent by You through the Website or through the feedback form, or otherwise on the Website to us (including without limitation contents, images, audio, feedback, etc. collectively "Feedback") is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for any purpose. You agree You will not assert any ownership right of any kind in the Feedback (including without limitation copyright, patent, trademark, unfair competition, moral rights, or implied contract) and You hereby irrevocably waive the right to receive any financial or other consideration in connection with the Feedback, including without limitation acknowledgment of You as the source of the Feedback.
We allow third-party websites to advertise on the Website, from time to time, and serve advertisements to You. Such companies may use Your Information (excluding Your name, address, contact number and e-mail address) to display advertisements to You of services or products which may be of interest to You.
Accessing and Modifying User Information
Links to other third party sites
Intellectual Property rights
All content on Our Website, including graphics, text, icons, interfaces, audio clips, logos, images, reviews, comments, and software is the property of the Company and/or its content suppliers and is protected by Indian and international copyright laws. Any use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Website can only be made with the express permission of the Company. All other trademarks, brands, and copyrights other than those belonging to the Company belong to their respective owners and are their property.
You agree to indemnify us and hold us harmless from and against any claims arising out of or relating to (i) User Information and contents that You submit or share on the Website and for the Services (ii) Your violation of any rights of any other person in connection with the Website.
Limitation of Liability
The Company will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of Your User Information and for use of or inability to use the Services of any kind that is offered or to provide indemnity or any other remedy to You or any third party.
Disclosures Required By Law
The Company reserves the right to disclose information when required by law. We will disclose such information wherein, We have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on Us or to exercise Our legal rights or defend against legal claims.
Choice of Law and Jurisdiction:
Contacting the Website